Order Processing and Shipping Information
Estimated Delivery Time: Customers can expect to receive their products within 6-10 business days after payment has been received and their order has been processed.
Order Production: Your order will be placed in our waiting queue for two hours after payment before it goes into production. You have this time to edit your order information or cancel your order. Typically, production takes 1-3 business days.
Shipping Time: 5–7 business days. Once the order is released to the carrier, each order has a tracking link that we email so customers can see the progress of their delivery.
Note: Business days do not include Saturdays and Sundays.
Shipping Costs:
- US and International Shipping: Free Shipping*
Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Incorrect or Undeliverable Address: Orders that are not delivered because the customer provided incorrect or incomplete information are not our responsibility. Items returned to us may be reshipped for the following costs, with updated and accurate shipping information:
- $7 for re-ship to US per item
- $10 for re-ship globally per item
Multiple Addresses: We only provide shipping to a single shipping address. Kindly place separate orders for each area you would like your items shipped to.
VAT: We do not collect taxes on any orders. If the recipient is responsible for any taxes and duties. Customers should contact their local customs office for more information as VAT charges may vary by country.
For any further questions, please contact us at [email protected].